Localization desk for SaaS teams · contact@jigsawlantern.com
167 Pinto Point Place, Spring, TX 77389
Services & prices — es · pt-br · vi
Every package is one language and one fixed price — $400, $865 or $1,450 — agreed before a single key is touched. Below you’ll find exactly what each one covers, what costs extra and what doesn’t, and how each of our three languages is looked after.
fig. 01 — a sheet like this comes back with every package: each key, its screen, its limit, and the version that actually fits.
What we localize
Your product speaks to people in three places: on the screen, in the help center when they’re stuck, and in their inbox the week they sign up. We handle all three, and we already know where each one tends to trip.
every button, tab, toast, tooltip and error
in every package, from $400Before a word is written, each key is tagged with the screen it lives on and the characters it’s allowed. Plurals are handled the way each language actually counts, formality is chosen once and kept, and placeholders return exactly as they left.
the pages people read when they’re stuck
8 in the full lantern · $95 each afterArticles are localized, not just translated. Button names in each step match your translated UI word for word, screenshots that need re-capturing are listed for you, and examples are swapped for ones a local reader recognizes — a CPF where the English says Social Security number, a price in đồng instead of dollars.
the first messages a new user gets from you
a 4-email sequence fits the patchSubject lines are written for the inbox preview, where Spanish and Portuguese run long and get clipped first. Preheaders, merge tags and button labels are checked in your email tool’s export, and every greeting is tested against the name your sign-up form actually collects.
The packages, side by side
All three are priced per language and agreed in writing before work begins. If your files sit between two sizes, we’ll suggest the smaller one first and tell you why.
| For a feature or fix-upthe patch | A good first launchthe release | For a full market launchthe full lantern | |
|---|---|---|---|
| price, per language | $400 | $865 | $1,450 |
| volume | Up to 1,200 words | Up to 3,500 words | Up to 7,000 words |
| surfaces | UI strings or a 4-email onboarding sequence | UI strings and onboarding emails | UI strings, up to 8 help-center articles and the onboarding sequence |
| context pass | Screens for the strings in scope | Every screen the release touches | The whole product, plus help center and inbox |
| glossary & tone | Uses yours, if you have one | Starter glossary and tone notes | Full glossary and style sheet, kept for future releases |
| screen checks | 1 round | 2 rounds | Every surface, inbox previews included |
| usual timing | About a week | About 10 working days | 2–3 weeks |
| after hand-back | Corrections to our own translations within 30 days cost nothing — send the screenshot and consider it handled. | ||
| Book a package | book the patch | book the release | book the full lantern |
Prices are in USD and invoiced per package once you approve the quote — card or ACH bank transfer. A second language on the same files is quoted in the same reply, usually for less than the first.
The language desk
The defaults we start from, and the choices we’ll confirm with you at intake so nobody has to guess later.
Extras, priced line by line
Mention any of these in your first email and they’ll be in the same quote — nothing gets added after you’ve said yes.
fig. 02 — what lands in your inbox at hand-back
filestranslated, same format and keys you sentglossaryterms settled for this product, reusable next timenotesone page on tone, formality and anything we flaggedshotsscreen-check captures, before and after fixesNot sure which size?
A string export, a few screenshots and your freeze date are plenty to begin. If something’s missing, we’ll ask kindly and specifically — you won’t have to work out what we need.
Replies go out during desk hours, Mon–Fri 8:30am–4:30pm Central.